Question 1

Is Steam down right now?

Accepted Answer

Check the live status indicators above to see if Steam is down right now. SteamStatus.app monitors the Steam Store, Community, Web API, login, Connection Managers, and game servers in real time across multiple regions.

Question 2

Why can't I connect to Steam?

Accepted Answer

Connection issues can be caused by Steam server outages, regional problems, or local network issues. Check our status page first. If all services show operational, try restarting Steam, checking your firewall settings, or flushing your DNS cache.

Question 3

When is Steam maintenance?

Accepted Answer

Steam typically performs weekly maintenance on Tuesdays around 4:00 PM Pacific Time (midnight UTC Wednesday). During maintenance, you may experience login issues, slow downloads, or temporary service interruptions lasting 10-30 minutes.

Question 4

Why is Steam Store not loading?

Accepted Answer

If the Steam Store isn't loading, it could be a server-side issue or a client problem. Check our Steam Store status above. If it shows operational, try clearing your Steam browser cache, disabling browser extensions, or using the Steam client instead of the web browser.

Question 5

Why is CS2 matchmaking not working?

Accepted Answer

CS2 matchmaking issues are often related to Steam core services, Connection Manager load in your region, or CS2 datacenter load. Check Services, Connection Managers, and Game Servers above. High player counts during peak hours can also cause temporary delays.

Question 6

Why are my Steam friends offline?

Accepted Answer

If your friends list shows everyone offline, the Steam Community or Friends Network may be experiencing issues. This is separate from the Steam Store and often resolves within minutes. Check our Community status indicator for updates.

Question 7

How long do Steam outages usually last?

Accepted Answer

Most Steam service interruptions last between 5-30 minutes. Scheduled maintenance typically takes 15-30 minutes. Major outages are rare but can last several hours. We track uptime history to help you understand typical patterns.

Question 8

Is Steam down in my region only?

Accepted Answer

Steam uses data centers worldwide. Sometimes issues are regional. Check our Connection Managers section to see if your region is experiencing problems while others remain operational. US, Europe, and Asia have separate infrastructure.

Question 9

Why can't I access my Steam inventory?

Accepted Answer

Inventory access issues can occur when Steam Community servers are under load or experiencing problems. Trading and market features depend on inventory availability. Check Steam Community status above for general inventory and market issues.

Question 10

How do I check if a game server is down?

Accepted Answer

The Game Servers section shows each title's API health (Online, Degraded, or Down) plus live player counts. CS2 API status uses CS2 datacenter load; Dota 2, TF2, and Deadlock use coordinator version probes. Connection Managers (right column) are Steam client network regions from Valve's CM directory, not CS2 servers.

Question 11

What do Connection Manager load labels mean?

Accepted Answer

The green dot means Steam's public CM directory currently lists a server for that region. The label (OK, Low load, High load, Full load) comes from that listing's reported capacity — not a guarantee of how fast your client will connect. Sites like steamstat.us use private Steam protocol checks; we derive labels from Valve's directory API.

Question 12

Why can't I log in to Steam?

Accepted Answer

Steam login depends on the authentication and Connection Manager services. If you're stuck on the login screen or getting an error, check the Services and Connection Managers status above. If everything is operational, try restarting the Steam client, switching to a different connection, or clearing your Steam credentials and signing in again.

Question 13

Why are my Steam downloads slow or stuck?

Accepted Answer

Slow or stalled downloads are usually caused by a busy or distant content server rather than a full outage. Try changing your download region in Steam Settings, pausing and resuming the download, or clearing the download cache. Check the status above to rule out a Steam-wide issue first.

Question 14

How accurate is SteamStatus.app?

Accepted Answer

We probe Steam endpoints directly and read Valve's public Connection Manager directory and Web API every minute, so status reflects what we can observe from the public internet. SteamStatus.app is independent and not affiliated with Valve, so brief regional differences are possible — always compare with your own client if in doubt.

Is Steam Down?

Steam Services Status

CM Uptime (24h)

Game Server Status

Steam Stats Info

Steam Connection Managers by Region

Frequently Asked Questions